Welcome to this course on Communication
In this course you will learn:
• The various methods of communication. Such as, verbal and non-verbal;
• Meeting the communication and language needs, wishes and p[references of those you provide care and support for;
• Barriers to communication and the actions you can take to reduce those barriers;
• Appropriate use of verbal and non-verbal communication;
• Confidentiality;
• How to support service users to use communication aids;
